Guides & downloads.
Everything you need to set up, operate, and get the most out of QStore IMS — free for all subscribers.
Downloadable guides
PDF guides written for each role. Open in any PDF reader or print for reference.
QStore IMS User Manual
Complete reference for all roles: getting started, inventory, loans, stocktake, reports, audit log, backup, security, and troubleshooting.
Updated with each product release. Version information is in the guide footer.
Feature topics
Detailed feature descriptions are available on the Features page. Each section covers how the feature works, who can use it, and what it produces.
In-app help
QStore IMS has built-in contextual help throughout the application.
Keyboard shortcut overlay
Press ? at any time inside the app to open a shortcut reference panel.
Contextual hints
Help text appears below actions and fields throughout the app. No extra navigation needed.
Uniform sizing reference
ADF uniform sizing tables with measurement guides are built into the app under the Reference tab.
Common questions
Answers to the questions we hear most often. Contact support if yours isn't here.
Where is my data stored?
All data is stored locally in your browser on the device running the app using IndexedDB. Nothing is sent to a server unless you enable optional cloud sync with Microsoft OneDrive.
Does the app work offline?
Yes — QStore IMS is fully offline-capable. No internet connection is required for day-to-day operations. Cloud sync is optional and configured separately.
What happens if I clear my browser data?
Clearing browser data (cache, cookies, storage) will erase your QStore IMS data on that device. Export a backup after every parade night and store it off-device.
Can I run the app on multiple devices?
Yes. Each device maintains its own local copy. Use the cloud sync feature or manual backup and restore to keep devices in sync.
A user forgot their PIN — what do I do?
The OC (Commanding Officer) must reset the PIN via Users → Reset PIN. Users cannot reset their own PINs. The new PIN is shown once and given to the user verbally.
How do I transfer data to a new device?
Export a backup from Settings → Data backup & restore on the old device, then import it on the new device using the same option.
What browsers are supported?
Chrome, Microsoft Edge, Firefox, and Safari — any modern desktop or tablet browser. A mobile card layout is available for phones.
Is the IMS + Accounting Edition a separate app?
It comes as a ZIP package with two HTML files — qstore.html (IMS) and accounting.html (Accounting). Both must be kept in the same folder and share one database.
Need a hand?
Our support team responds to all enquiries within 1–2 business days. When you write in, include your version number (Settings → About) and a description of what you were doing.